REFUND/RETURNS
Due to the nature of our products, we do not accept returns, exchanges, or provide refunds for any purchases, under any circumstances. All sales are final. We encourage you to review your order carefully before completing your purchase to ensure that all items are correct and meet your needs. If you have any questions or concerns about a product before purchasing, please reach out to us, and we will be happy to assist you.
In the unlikely event that you receive a damaged or defective item, please contact us within 1 business day of receiving your order. Each order will be reviewed on a case-by-case basis. If you purchased re-ship insurance, we will work with you to resolve the issue by offering a replacement or alternative solution, as appropriate once your claim has been approved.
PAYMENT DISPUTES/CHARGEBACKS
Due to the nature of our products, we do not accept returns, exchanges, or provide refunds for any purchases, under any circumstances. All sales are final. We encourage you to review your order carefully before completing your purchase to ensure that all items are correct and meet your needs. If you have any questions or concerns about a product before purchasing, please reach out to us, and we will be happy to assist you.
In the unlikely event that you receive a damaged or defective item, please contact us within 1 business day of receiving your order. Each order will be reviewed on a case-by-case basis. If you purchased re-ship insurance, we will work with you to resolve the issue by offering a replacement or alternative solution, as appropriate once your claim has been approved.
SHIPPING
All packages are shipped USPS Priority.
All packages are shipped USPS Priority within 24 to 72 hours after payment is received. This does not including Holidays or weekends. All USPS Priority packages are insured. If you do not receive your package as pre the tracking information. Please reach out to your local postal service. We do offer reshipping insurance at check. Please do not hesitate to reach out to us for any question or concerns
Contact Information
Address: Email:I.o.peptides@gmail.com
Text/Call:
Text: (854) 855-0885
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FDA Disclaimer: The statements made within this website have not been evaluated by the US Food and Drug Administration. The statements and the products of this company are not intended to diagnose, treat, cure or prevent any disease. All products are sold for research, laboratory, or analytical purposes only, and are not for human consumption. I.O. Peptides is a research peptide supplier. I.O. Peptides is not a compounding pharmacy or chemical compounding facility as defined under 503A of the Federal Food, Drug, and Cosmetic act. I.O. Peptides is not an outsourcing facility as defined under 503B of the Federal Food, Drug, and Cosmetic act.